Where do you return your tray?

Don’t leave your team guessing how they’re supposed to communicate. Answer these questions to establish norms and expectations.

Photo by Nathan Dumlao on Unsplash

I went to a food court last week. Complete with two bars, an outside beer garden, and niche food stands, it was a pleasant work field trip.

Until it came time to actually get food. It wasn’t clear initially that I had to go back to where I ordered my food to pick it up; I had to infer it from the person on the other side…